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Technical Writer

View

This is a Full-time position in Olive Branch, MS posted February 3, 2021.

The mission at View is to create Delightful Human Environments.In the great tradition of challenging the way we think about everyday essentials, the team at View has revitalized something that hasn’t changed for centuries
– the simple window
– and in doing so, is transforming the largest industry in the world, real estate.View makes smart windows that automatically adjust in response to the sun to increase access to natural light, eliminates blinds, and minimizes heat and glare.

Research has demonstrated that employees working in offices with View see a greater than 50% reduction in headaches, eyestrain and drowsiness, and measurably higher productivity.

Every View installation includes a ‘smart building platform’ with a network and communication infrastructure that enables transformational applications such as personalized wellness, collaboration, enhanced building security, and strengthened cellular coverage inside buildings.We are leveraging artificial intelligence (AI) to develop smart buildings and IoT applications to create a healthier and more productive environment for employees.If you have ever dreamed of changing the world to make it a better place
– join us!OUR CULTURE AND VALUESWe are committed to our culture.

We actively use our culture in how we conduct business.* Safety First* Customer Centric* Learning Oriented* Drive for Excellence* Communicate Directly* Succeed as a TeamPOSITION SUMMARYTechnical Writer I will be responsible for preparing training and technical documentation (Work Instructions, Standard Operating Procedures, Training Manuals, Checklists, etc.) with the main goal to effectively communicate complex, technical information easily.

Technical Writer I also develop, gather and disseminate technical information among customers, engineers and operators.ESSENTIAL POSITION RESPONSIBILITIES* Writes and edits technical documents including Standard Operating Procedures, Work Instructions, Reference Guides, Job Aids, Checklists, etc.* Writes and edits procedural documentation such as user guides and manuals.* Determines the type of publication that will best serve the project requirements.* Meets with engineers, managers, and operators to learn about specific products or processes.* Researches product samples to fully understand product.* Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.* Plans writing processes and sets timelines and deadlines.* Creates or works with graphic designers to create diagrams, charts, eLearning modules and other visual aids to assist readers in understanding a product or process.* Gathers feedback from customers, designers, and manufacturers to improve technical documents.* Performs other related duties as assigned.DESIRED SKILLS AND EXPERIENCE* Excellent verbal and written communication skills.* Excellent writing and grammatical skills.* Excellent organizational skills and attention to detail.* Ability to present complex data in clear, concise text.* Ability to meet deadlines and to work independently.* Ability to edit and proofread work of colleagues.* Proficient with Microsoft Office Suite or related software.* Familiar with eLearning software (Articulate, Adobe Creative Suite).EDUCATION* Bachelor’s degree in English, Technical Writing, Industrial Engineering or related field required.* Three years of related experience preferred.View, Inc.

is an equal opportunity employer with a belief in diversity.

We welcome people of different backgrounds, experiences, abilities and perspectives.

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