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Remote Customer Service Representative (Waynesboro)

Hire Dynamics

This is a Full-time position in Waynesboro, MS posted July 6, 2021.

Hire Dynamics is currently hiring immediately for Remote Customer Service Representative jobs in Mississippi.

Apply Now if you meet the qualifications listed below!Responsibilities for this Customer Service Representative job include:Answer approximately 75-100 incoming calls per dayAnswer incoming calls for new customer connects, service moves, and collection callsExcellent listening skills and the ability to ask probing questions, understand customer concerns and overcome objections while remaining calm to offer solutions to their inquiriesProactively educate our customers on products and servicesEffectively communicate using consumer friendly and appropriate languageStrong soft skills, multi-tasking and ability to problem solve are essential in this roleMust be able to meet call center metrics as outlined by the program/client including Quality Assurance, Attendance, Average Handle Time (AHT), Adherence and other key performance metricsAdditional Requirements:Must be flexible to work the assigned schedule with no time off granted for the first 90 daysMust meet stringent background, drug screen and employment verifications as outlined by the projectSuperior verbal and written communication skills, including spelling and grammarRequired to type a minimum of 30 wpm and pass additional assessmentsRequired to conduct work using a computer/computer screen for at least 7 hours per dayRequired to sit and/or stand for at least 7 hours per dayAbility to work effectively in a team environment while offering support to coworkers and managementExcellent decision-making skills with outstanding attention to detailsAble to remain calm and focused at all timesAbility to handle multiple inquires at one time without compromising service and integrityWilling to work Overtime during peak seasonsQualifications:Minimum of 6 months of verifiable experience in a call centerMinimum of 1 year customer service experienceSteady work historyMust have High School Diploma or similarClick on Apply Now to be considered for this Customer Service Representative job in Mississippi.

You can visit our website or download our app Work4HD to search for other opportunities that are currently available.

We are hiring immediately.EOEJob Type: Full-timePay: From $15.00 per hourSchedule:Monday to FridayWork Location:Multiple locations Associated topics: call center associate, call center representative, clerk, client, client service, coordinator, intern, platform support, rep, telephone

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